Terms of Service and Public Offer
Last updated: 01.09.2026
This Terms of Service agreement constitutes a public offer regulating the relationship between the Vimloy platform (represented by Individual Entrepreneur Chetin Danil Alexander, TIN 20292941, hereinafter referred to as the Service) and the Client (hereinafter referred to as the Business). By registering on our SaaS platform, you unconditionally agree to all the terms described below.
1. Subject of the Agreement
The Service provides the Business with access to the Vimloy software under a subscription model for managing loyalty programs. The Business obtains the right to use the platform for commercial purposes in accordance with the selected pricing plan.
2. Disclaimer of Liability
The Service is provided on an 'As Is' basis. We do not guarantee 100% uptime, as we depend on external providers (e.g., Telegram API). The Service is not liable for the Business's lost profits, lost revenue, or any financial losses of the establishment arising from the use or temporary unavailability of the platform.
3. Obligations of the Business and Data Processing
The Business agrees to use the Service legally. In accordance with the law, the Business bears full and independent responsibility for obtaining explicit consent from its guests to send promotional and informational notifications. The Service acts solely as a technical tool for broadcasting.
4. Pricing, payment and refunds
Payment is made according to the current prices published on the website.
New Businesses get a 21-day trial with full access to the features of the selected plan. No payment is required or charged during this period.
Payment is made manually — by bank transfer to the Service account against an issued invoice. No automatic charging is applied: the subscription does not renew by itself, access is extended once payment is received.
When the paid period ends, access to paid functionality is suspended. The data of the Business and its guests is retained and becomes available again after payment.
Refunds for an already paid and started period are not provided, except where the Service was unavailable through the fault of the Service for more than 72 consecutive hours.
5. Modification of Terms
The Service reserves the right to unilaterally change the terms of this agreement and the pricing plans. Changes take effect from the moment the new version is published on the website. Continued use of the platform constitutes acceptance of the new terms.
6. Applicable Law
All disputes and disagreements shall be governed by the current legislation of the Republic of Armenia. The place of dispute resolution is the city of Yerevan.